Shipping Questions:

How long will it take for my order to arrive?

• We know how exciting it is to receive your order. Standard shipping usually takes between 7 and 12 days(including processing time and shipping time), depending on your location. 
  

Can I track my order?

• Yes, of course! Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package throughout the delivery process.

What is the shipping cost?

• Standard shipping within the United States is $6.99 per order. The shipping cost is shown at checkout before payment is completed.

How can I choose the correct size?

• To find the best fit, please check the size chart on the product page and take your measurements according to the provided instructions. If you are unsure which size to choose, feel free to contact our customer support team for personalized sizing guidance.

Additional Concerns:

What if I'm not satisfied with my purchase?

• Your satisfaction is important to us. If you are not satisfied with your order for any reason, please contact our customer support team within 30 days of receiving your items. We will guide you through the return or exchange process.

Do you offer wholesale or bulk ordering?

• Yes, we do. For wholesale or bulk order inquiries, please contact our dedicated team at contact@west-jay.com. We will be happy to help you.

Contact Information:

For any other questions or concerns, please contact our customer support team at contact@west-jay.com. We are here to make your shopping experience with WestJay easy, pleasant, and stress-free. Your satisfaction is always our priority.