At WestJay, we respect your privacy and are committed to keeping your personal information protected. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from our store.

Information We Collect

When you interact with our store, we may collect the following types of information:

Personal Information

• Full name
• Billing and shipping address
• Email address
• Payment details, processed securely through third-party providers
• Order history

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and services
• Detect and prevent fraudulent activity
• Comply with legal obligations

Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, such as:

• Payment processors to securely complete transactions
• Shipping carriers to deliver your orders
• Service providers that help operate our website, such as hosting and analytics
• Legal authorities when required by law

All third-party partners are expected to keep your information secure and use it only for the intended purpose.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences
• Understand how visitors use our site
• Improve performance and functionality

You can control or disable cookies through your browser settings. Please note that doing so may affect certain features of the website.

Data Security

We take reasonable steps to protect your personal information, including the use of secure systems and encryption where appropriate.

However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data, where legally permitted

To exercise any of these rights, please contact us using the details below.

Data Retention

We keep your information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting obligations.

Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

Contact Information

Store Name: Westjay

Website: west-jay.com

Email: contact@west-jay.com

Address: 120 E 14th St, New York, NY 10003, USA